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Openings 4 Property Helpdesk/ UK Shift/ SEMI Voice/ SAL UPTO 3.5lpa

Hiring for Mnc's

1 - 3 YearsBengaluru

Posted: 32 days ago

Job Description

Greetings for the day!


Candidate will support colleagues on their daily operational issues impacting brand, customer & colleague experience. Candidates key responsibilities will lie around probing, triaging, dispatching job to the right man with the right skills using EAM tool either via phone or emails. Will ensure that stores get the adequate support by establishing and managing strong relationships with key parties involved.

For further information call

Palak 7829330187

Smitha 8884777961

Vijay 8884444052

Aditi 9916373388

Chethana 7829336034

Salary: INR 2,25,000 - 3,50,000 P.A. Night Shift Allowance + BOTH WAY CABS / Client Incentives
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Being available for colleagues whenever they seek support
To Probe, Triage and Dispatch Jobs for the Stores
Allocate the right man with the right skill @ the right time
Handle Inbound / Outbound Calls within the KPIs
Chase the pending Jobs
Manage the job with High Quality
Partnering with business leads to bridge process gaps as a part of continuous improvement
Be a strong team player with a strong partnership outlook
Ability to troubleshoot, have eye for detail and problem solving skills

PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

Rivera Manpower Services
We currently hire for Ernst Young (EY) / IBM / Dell/ Infosys / Amazon / HGS / Gallagher Solutions / Capita Solutions / WNS / JP Morgan Chase / First Advantage / Altisource / Pole to Win (Japanese Based Company) / Hewlett Packard (HP) / 24[7] / Mphasis / TCS / Accenture / Azuga / Swiggy / Byjus
View Contact Details+
Contact Details

Recruiter Name:PALAK

Contact Company:Rivera Manpower Services