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Openings 4 E Commerce/ DAY Shift/ Voice Process/ SAL UPTO 3.5lpa

Hiring for Mnc's

0 - 3 YearsBengaluru

Posted: 27 days ago

Job Description

WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!!

Huge job opportunities under one roof!!Spot offers!!Make the best use of the opportunity. Your hunt is just a call away.

Job Description:

Overall requirements for both the requirements would be 150.

Responsibility:-Hotline /Email /Chat /Outbound /Social Media/Service Requests /After Sales

To ensure sufficient functioning in terms of call quality & quantity of queries answered, attendance and maintaining discipline.


Primary Functions:

- Responsible for providing service to the customers via (Hotline /Email /Chat /Social Media /Outbound) in order to solve the issues.

- Responsible for logging cases, collect customers' needs and feedback to system/statistics (Every visit has a case log).

- Responsible for escalating effective complaints and recording customers' information (Escalate to relevant departments in time and follow up the case until it is closed).

- Works assigned by higher level managements.

- Adhere to guidelines for code of conduct for self

For further information contact

SMITHA 8884777961

ADITI 9916373388

CHETHANA 7829336034

PALAK 7829330187

Salary: INR 2,00,000 - 3,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

Good Written communication skills

Knowledge of Company policies & procedures and updates

PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

Rivera Manpower Services
We currently hiring for JP Morgan Chase/ Ernst Young (EY) / IBM / Dell / First Advantage /Siemens / Infosys / Amazon / HGS / Crossdomain Solutions / Capita Solutions / First Advantage / Altisource / Pole To Win (Japanese Based Company)
View Contact Details+
Contact Details

Recruiter Name:SMITHA

Contact Company:Rivera Manpower Services

Telephone:8884777961

Address :#8,SAMSUNG PLAZA,3RD FLOOR,BTM 2ND STAGE.

Website:http://www.riveramanpowerservices.in