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OPENINGS 4 COMMUNITY OPERATIONS EXECUTIVE/ SAL UPTO 4.5LPA!!!

Hiring for Mnc's

1 - 4 YearsBengaluru

Posted: 27 days ago

Job Description

WARM GREETINGS!!!

Huge job opportunities under one roof!!Spot offers!!Make the best use of the opportunity.

Job Description:

What you'll do:

Provide an exceptional experience to our customers across all touchpoints including calls, chats and emails
Ensure all Company's reservations are executed seamlessly
Ensure trust and safety of Company as a platform through transaction risk management
Work with our vendor partners to troubleshoot issues related to reservations and customer feedback
Collect & analyze customer feedback to help improve processes and business functions across the company
Represent us to the Company community on various social platforms
Collaborate with shift managers to help improve processes and outbound communication with our customers
Collaborate with colleagues to improve internal reporting and track key performance metrics within the team

Who you are:

Customer centric: Obsessed with customer experience and genuinely empathise with our users
Communication: Excellent written and oral communication skills
Process-oriented: Love the idea of interworking systems and structured processes
Multi-tasker: Excellent time management and prioritization skills and can handle multiple tasks with ease
Problem-solver: Get things done, no matter what
Self-starter: Strong initiative and ability to figure things out by yourself
1+ years experience, preferably in operations or customer success


Contact:

Smitha 8884777961

Chethana 7829336034

Palak 9916373388

Aditi 7829330187

Vijay 8884444052


Salary: INR 3,00,000 - 4,50,000 P.A. Night Shift Allowance + BOTH WAY CABS / Client Incentives
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

*Provide Back end services to Clients
* Possess good analytical skills - detail oriented
* Possess good communication skills, both oral and written

PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

Rivera Manpower Services
We currently hire for Ernst Young (EY) / IBM / Dell/ Infosys / Amazon / HGS / Gallagher Solutions / Capita Solutions / JP Morgan Chase / First Advantage / Altisource / Pole to Win (Japanese Based Company) / Hewlett Packard (HP) / 24[7] / Mphasis / TCS / Accenture / Azuga / Swiggy / Byjus
View Contact Details+
Contact Details

Recruiter Name:SMITHA

Contact Company:Rivera Manpower Services

Telephone:8884777961

Address :#8,SAMSUNG PLAZA,3RD FLOOR,BTM 2ND STAGE.

Website:http://www.riveramanpowerservices.in