New User: Apply to selected job without registration
Cancel
  New User: Apply to selected job and register
Please fill in the below details to apply to the selected job.
If you are registred User, Login to Apply
Cancel

Hiring 4 Leading Investment Banks/ Voice/ US Shift/ SAL UPTO 5.5lpa

Hiring for Mnc's

1 - 4 YearsBengaluru

Posted: 54 days ago

Job Description

HI,
WARM GREETINGS FROM RIVERA MANPOWER SERVICES

LOOKING FOR A JOB CHANGE? CALL 7829336034 AND SCHEDULE YOUR INTERVIEWS NOW

WE ARE HIRING FOR LEADING INVESTMENT BANKING COMPANY

DESIGNATION:FRAUD/CLAIMS SPECIALIST

PROCESS:INTERNATIONAL VOICE

JOB LOCATION : BANGALORE

JOB DESCRIPTION
-Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
-Effective verbal and written communication with both external and internal customers
-Document customer account activities thoroughly and concisely
-Engage in interactive dialogue with customers through active listening
-Approach problems logically and with good judgment to ensure the appropriate customer outcome
-Make appropriate decisions on behalf of the customer quickly and effectively
-Effectively prioritize work to ensure efficiency
-Conduct research as needed
-Critical thinker and ability to exercise independent judgment
-Accuracy and attention to detail
-Required to abide by all applicable regulatory and department practices and procedures
-Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
-Fluency in Windows Operating Systems and Microsoft Office tools

Undergraduate/ Graduate with min 6 months international voice contact center experience. Open to rotational shifts and week-offs


CALL FOR MORE DETAILS

Chethana 7829336034

Aditi 9916373388

Palak 7829330187

Vijay 8884444052

Salary: INR 3,00,000 - 5,50,000 P.A. Night Shift Allowance + BOTH WAY CABS / Client Incentives
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

Good written and verbal communication skills
Ability to work well under pressure with high attention to detail
Ability to proof own work
Good interpersonal skills
Good Team player
Adaptability / Flexibility

PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

Rivera Manpower Services
We currently hire for Ernst Young (EY) / IBM / Dell/ Infosys / Amazon / HGS / Gallagher Solutions / Capita Solutions / JP Morgan Chase / First Advantage / Altisource / Pole to Win (Japanese Based Company) / Hewlett Packard (HP) / 24[7] / Mphasis / TCS / Accenture / Azuga / Swiggy / Byjus
View Contact Details+
Contact Details

Recruiter Name:CHETHANA

Contact Company:Rivera Manpower Services

Telephone:7829336034

Address :#8,SAMSUNG PLAZA,3RD FLOOR,BTM 2ND STAGE.

Website:http://www.riveramanpowerservices.in